This Privacy Policy explains how South Wye Development Trust, trading as The Kindle Centre ("we", "us", "our") collects, uses and protects your personal information when you visit this website or make an enquiry or booking with us.
Who we are
South Wye Development Trust (Registered Charity No. 1117770), The Kindle Centre, ASDA Supermarket, Belmont Road, Hereford HR2 7JE, is the data controller for the personal information described in this policy. If you have questions about how we handle your data, contact us at info@kindlecentre.org.uk or 01432 278070.
What information we collect
We may collect the following information when you use this website:
- Contact and booking details you provide through our enquiry or room hire forms, such as your name, email address, phone number, organisation, and details of the room and dates you're enquiring about. (This applies once the enquiry form on the Contact Us page is live — update this if the finished form collects anything different.)
- Correspondence you send us by email or phone, and any notes we keep from that correspondence.
- Technical information collected automatically when you browse the site, such as your IP address, browser type, device information, and pages visited, typically gathered through cookies or similar technologies (see Cookies section below).
We do not knowingly collect information from children without appropriate parental consent, and we do not collect any special category data (such as health information) unless you volunteer it as part of a booking, for example when requesting accessibility arrangements for an event.
How we use your information
We use your information to:
- Respond to enquiries and process room hire bookings
- Send you booking confirmations, invoices and related correspondence
- Maintain accurate records of hall usage and hirers
- Improve this website and understand how visitors use it
- Meet our legal, accounting and insurance obligations
Our legal basis for processing
We process your personal data on the basis of: performance of a contract (processing your booking), our legitimate interests (responding to enquiries, running the venue efficiently), and, where relevant, your consent (for example, for marketing communications or non-essential cookies).
Sharing your information
We do not sell your personal information. We may share it with third parties who help us run the venue and this website, such as our website hosting provider, or [booking/calendar software, if one is introduced]. If you choose to donate to us, this is handled by JustGiving, whose own privacy policy applies to the payment details you give them — we only receive confirmation that a donation was made, not your card details. We will only disclose information to other third parties, such as regulators or law enforcement, where we are legally required to do so.
How long we keep your information
We keep booking and correspondence records for as long as needed to fulfil the purposes above and to meet our legal and accounting obligations, typically for [X years] after your last booking, after which it is securely deleted.
Cookies
This website uses cookies to help it function and to understand how visitors use the site. [Describe cookie types in use, e.g. essential/session cookies, analytics cookies such as Google Analytics.] You can control or delete cookies through your browser settings; disabling some cookies may affect how parts of the site work.
Your rights
Under UK data protection law, you have the right to:
- Ask us for a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information, in certain circumstances
- Object to or restrict how we use your information
- Ask us to move your information to another organisation
To exercise any of these rights, contact us at [email address]. If you're unhappy with how we've handled your information, you also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
This Cookie Policy was last updated on 27 October 2026 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://kindlecentre.org.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
cmplz_functional
365 days
cmplz_statistics
365 days
cmplz_preferences
365 days
cmplz_marketing
365 days
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
The Kindle Centre
The Kindle Centre, ASDA Supermarket, Belmont Road, Hereford HR2 7JE
United Kingdom
Website: https://kindlecentre.org.uk
Email: info@ex.comwyesite.co.uk
Phone number: 01432 278070
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